as

as

case study

Schenk

Efficient Transport Logistics Management System

Effect

Quick Communication – The system enables swift communication between dispatchers, transport managers, and drivers, streamlining the entire logistics process.

Real-time Updates – Users receive real-time updates on the status of transport orders, improving efficiency and responsiveness.

Year

2019

Effort

medium

Focus Area
UX
UI
UR

About

We designed a comprehensive system for managing transport logistics across Europe, specifically focused on facilitating communication regarding transport orders and customer order management. The application was developed to allow dispatchers to quickly contact transport managers and gain real-time updates on order and transport management status.

By implementing translation features for both the interface and text messages, the platform overcomes language barriers, enhancing communication between users across different regions. The system also integrates advanced statistics to improve communication speed and operational efficiency, ensuring smooth management of thousands of cross-border orders at all times.

Artifacts

Mid-fi prototypes

User stories and use cases

User flows